Evaluation of the Armenia National Institute of Standards (SARM) under the ISO INS project

An evaluation was carried out of the operations of SARM during the period 6th to 10th July 2011 in terms of the INS Project.

The evaluation was carried out by Graham Holloway (Independent consultant) under terms of reference provided by ISO Central Secretariat. The evaluation included interviews, meetings and visits to sections of SARM, a stakeholder workshop, and a visit to the Armenian Deputy Minister of Economy, together with a study of relevant documentation, including a position paper supplied by SARM prior to the commencement of the evaluation. 


Although the INS Project aims to strengthen especially the standards development capabilities of target institutions, other sections of SARM were visited during the week to provide background information.

Based on the results of carried out evaluation, Mr. Holloway prepared a summary report with his observations and recommendations, which has been further communicated to the ISO Central Secretariat.


The comments and observations made in that summary report are made with the intention of assisting SARM to build on its already strong position and impressive performance in many areas, often under difficult conditions. The evaluation expert believes that SARM is effectively managed, well supported by its parent Ministry and is in general a properly-performing standards body. Implementation of the various recommendations made in the report will further benefit SARM and its stakeholders. Concerns remain over one or two aspects of the Ministry’s plans for SARM, especially in regard to funding/sustainability. It is hoped that this matter can be resolved in such a way as to ensure SARM’s future growth and to enable it to participate to a greater extent in international standardization.
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